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Working with Us

Welcome to New Zealand Sugar, a company with a proud history in Aotearoa New Zealand. Since 1884, we’ve been part of Kiwis lives, and central to our success, has always been our people. We're like a big, diverse family, passionate about our business, our brands, our customers, and the communities we operate in.

Meet the Team

It's our people that make New Zealand Sugar such a special place to work.  When you join us, you’ll become part of our proud, passionate and supportive team, in an environment where our people are valued for the work they do and the contribution they make to our business. We asked some of our team about life at New Zealand Sugar...


Careers at Chelsea


NZ Sugar is a great place to grow your career. We recruit the best talent and support them to reach their full potential. Our career development framework empowers you to drive your personal development and define the path that’s right for you. You’ll be supported by great leaders and a combination of great on the job learning, mentoring and formal learning programmes. There are diverse roles and opportunities for growth both here in New Zealand and within the wider Wilmar network.

Our Career Journeys

One of the best things about working at NZ Sugar is that there are so many opportunities to build your experience and grow into new roles across the business. Hear from some of our team about their career journey at NZ Sugar.


"After six years working in a commercial lab in New Zealand, I was eager for a new challenge. Joining NZ Sugar Company, I quickly transitioned from a straightforward role to working on the pioneering Chiyoda Kohan UV unit project, designed to destroy Thermospore—the first of its kind in the Southern Hemisphere. This required validating test methods, determining kill rates, and adjusting process controls, alongside explaining our efforts to customers. This experience opened a new world to me, highlighting the importance of hands-on learning and the value of the Chelsea team’s support in growth and learning alongside experienced sugar technologists

Over 16 years at New Zealand Sugar, I progressed through the Quality Assurance division, moving from Quality System Manager to Quality Assurance & Laboratory Manager, and currently, Quality Assurance & NPD Manager. Each transition brought its challenges, yet the support and knowledge shared by my experienced colleagues have made Chelsea an exceptional place for career development."

- Sandra Fan , Quality Assurance Manager



Chelsea Way of Being

Supporting our people's wellbeing in and out of work is such an important part of who we are.
Our Chelsea Way of Being Framework is designed to support the 4 pillars of wellbeing (Physical, Mind, Financial, Careers).
We offer a variety of wellbeing initiatives including:

  • A fully equipped onsite gym
  • Comprehensive health monitoring for all employees
  • Flu vaccinations
  • Paid Southern Cross medical insurance
  • The iconic Chelsea Bay heritage Park is on our doorstep, offering the perfect setting for midday exercise or a peaceful escape into nature

  • Financial Seminars though our partners like AMP and Southern Cross
  • Life Insurance & Generous Superannuation
  • A focused and proactive approach towards supporting Mental Health
  • An extra 1-2 weeks annual holidays for our shift workers
  • Family days, that include, Round the Bays, site visits and factory tours
  • The opportunity to get involved in many of our community partnerships.
  • Join the Chelsea team in key events like the Auckland Marathon.

  • Regular Career Planning Conversations
  • Formal learning and development programmes
  • Structured career pathways.
  • Mentoring
  • Study leave and support with fees.
  • Career opportunities across NZ Sugar and the wider Wilmar business

Supporting our Community

Our team is passionate about the business and the role we play in the wider community.

We actively encourage and organise participation in our wider community from working with Kaipatiki on preserving and enhancing the land around the site, contributing to various charities and other community initiatives.

Every year our team contribute over 300 volunteer hours to community groups we partner with – like the Salvation Army and The Auckland City Mission.  It’s a great way of giving back to our community together.


Our Business Units

Find out more about the different divisions of our business.

More Career Journeys

Aaron Jacobs.png

I started at Chelsea in July 2003 as the Production Planner in the supply chain team. This was a good introduction to the company as I got to learn all the products, production lines and customers as well interacting with most parts of the organisation including Sales, Finance, Operations and Logistics.

I then moved to “the dark side” and joined the operations team as a Packing Team Leader. Over time I have been in charge of the Syrup house, Hesser floor (now Fawema), IBC’s and Packing hall 2. This was my first experience in a leadership role and gave me to opportunity to work alongside a lot of different people and equipment.

I then took over the continuous improvement programme, TPM3. This was really interesting and I go to be involved in many many different team projects and improvements. I really enjoyed seeing the difference that people working as a team could make to their areas.

I then moved into the Refinery as the Process Coordinator and then Process Manager before taking over as Production Manager. This has been a steep learning curve as the Refinery has so many different processes and equipment and a small thing can cause big problems.

Chelsea has through all of this provided me with the appropriate training and resources to develop in my roles. This includes internal and external training. They have given external training in things such as leadership and also provided mentoring.

Chelsea has been great place to develop my career as there is so much variety. I have a degree in manufacturing and so I love to see how things get made. We have everything from large industrial boilers and vacuum pans to electronic robots. We have processes that range from highly automated to specialist manual skills and everything in between. It is also small enough that you can get to know everyone and get to experience many different areas. There isn’t much of a silo

I have had many achievements through my career and it is hard to single out one but probably the highlight has been taking on the Production Manager role. This is a big job with huge boots to fill as Tony has left such a big legacy in his time in the role. There are so many skilled and dedicated people in the refinery team and I see my job as making it easier for them to be able to come to work and be proud of the contribution they have made.

My biggest learning I made has been in dealing with problems. Early in my career I felt that my role as a leader was to try to take away all the problems of my team. I soon learned that this is an impossible task as I don’t have the knowledge or the time to be able to do justice to all these issues. I came to realise that my job as a leader should be to give my team the skills, opportunity and permission to solve their own problems. That is often easier said than done but it is something I strive for.

- Aaron Jacobs , Production Manager


Dan Oakrobin - resize

"I worked for Chelsea originally through a recruitment company for a month. After that I spent another 10 years trying to get back here, as it was the most interesting place I’ve ever worked!

I started in the packing halls, to the warehouse, to the refinery as an operator, and now I’m a Refinery shift team leader.

The guys here have been super supportive in providing opportunities to advance my learning as well as my career.

My biggest achievement while here was getting a certificate in energy and chemical process operations to be able to run our boiler system.

All of these things have made me want to advance my learning further so I can continue to grow my career at Chelsea."

- Dan Oakrobin, Refinery Shift Team Leader